The ISO/TS 16949 Implementation Guide's key message is the need obtain value from your organization's implementation of ISO/TS 16949:2002. Either directly or indirectly, ISO/TS 16949:2002 will have a profound effect on the automobile industry in this decade. In today's automotive industry, the criteria of consistent satisfaction of customer expectations as the basis for setting of strategy and objectives, the improvement of processes worldwide, and the measurement and overall improvement in strategic areas are critical to an organization's survival. All of these issues are also be critical ISO/TS 16949:2002 implementation. In a clear and readable fashion, Chad Kymal details how to implement ISO/TS 16949:2002 to provide the most value, explaining how ISO/TS 16949:2002 implementation can, and should, be viewed as an improvement opportunity.