Professionalism in Healthcare, 3/e addresses the special skills and attitudes that a worker must possess to be recognized as a health care professional. This text stresses the idea that professional recognition isn't automatically bestowed upon a person when he or she completes an educational program, obtains a degree or certificate, or secures a license to practice. Recognition as a healthcare professional has to be earned and maintained each and every day. Professionalism is a state of mind, a way of "being," "knowing," and "doing" that distinguishes "exceptional" workers from the "ordinary". Enhancing professionalism has become a major challenge for healthcare educators, employers, and personnel. This text helps meet that challenge by describing the professional standards that apply to all health care workers--the "common ground" that everyone shares in providing the quality care and service excellence that today's patients deserve and demand.