Book Description A must for everyone new to team leadership. This best-selling guide describes exactly what facilitation is and is not， and tells you how to do it effectively. Written by work team expert Fran Rees， it recommends specific steps leaders can take to build consensus， gain commitment， help others solve problems and make decisions， and leverage the experience of each team member. As useful to the experienced team leaders as it is to the beginner， it presents day-to-day strategies you can use to develop teams that shine. Book Info (Wiley) Resource showing readers how to develop skills for becoming a successful team leader， with step-by-step instructions that empower the reader to become an expert facilitator. Filled with hands-on tips， tools， and techniques for brainstorming， active listening， and other successful team activities. Softcover. DLC: Teams in the workplace--Management. --This text refers to the Paperback edition. See all Editorial Reviews