This updated edition details all phlebotomy skills, from routine procedures and their complications to specialized phlebotomy, related duties and quality control. It includes coverage of universal precautions, infection control and equipment. A new chapter has been added on point-of-care testing and there is additional informtion on new equipment and safety requirements. Written to comply with guidelines established by national certifying organizations and in accordance with OSHA and NCCLS guidelines, each unit in the book is self-contained - discussion of a given body system includes anatomy, terminology, abbreviations and the connection between the tests and the disease. The workbook format is intended to enhance skill development and promote problem-solving skills.